A social media policy tells your employees how to represent the company online and where the line sits between their personal accounts and their role. Small businesses are often the most exposed here: a single off-brand post, a leaked detail about a customer, or an abandoned company account with a shared password can cause real reputational and security damage.
This social media policy template helps you set those expectations without sounding heavy-handed. You answer a few plain-English questions — who is authorised to post on official accounts, how personal use is handled during work hours, and how you approach monitoring — and CraftAClause drafts a policy that fits your business rather than a generic corporate template built for a company ten times your size.
The template covers both sides of social media risk. On the official side, it addresses who may post, brand and messaging expectations, and account security — including multi-factor authentication and rotating credentials when someone with access leaves. On the personal side, it clarifies confidentiality, respectful conduct, and what employees should and should not say about the company, while respecting their right to a personal life online.
Answer the questions below, review the draft, and export a policy you can hand to new hires on day one. As your team and platforms change, CraftAClause keeps every version and prompts you to review it so the guidance never goes stale.
Your answers shape the final document. A typical Social Media Policy built with CraftAClause includes:
No blank page. CraftAClause asks plain-English questions and drafts the policy from your answers — here's a sample:
At minimum: who can post officially, how brand and confidentiality are protected, account security, and reasonable guidance for employees' personal accounts. This template covers each of those areas.
The template is written to respect personal use while protecting confidential information and the company brand. You control the exact stance through the questions you answer.
Yes. The draft is generated from your answers, and you can edit any section before publishing and exporting it.
Join the private beta and build policies your small business can actually keep up to date.